At Rock Region METRO, you will find a diverse workforce that reflects our community and a commitment to providing world-class transit service. We aim to recruit and hire a diverse workforce that reflects the community we serve. We value the ideas, enthusiasm, and ambition that each person brings. We place no limits to what you can achieve at METRO. We respect and value our employees because we know that we couldn’t do what we do without them.
METRO is seeking an experienced and energetic transit professional for our Assistant Director of Operations. This position reports directly to METRO’s Director of Operations and will be an integral part of the exciting changes underway at METRO. At METRO we recently launched CNG buses, an ITS system, and we are aggressively seeking dedicated funding which will be used to expand and improve our current services and introduce new services such as bus rapid transit.
The purpose of this position is to provide department-level management and leadership for Fixed-Route services, and to fully support the goals and objectives of both the Operations Department and Rock Region METRO (METRO). This is accomplished by supervising staff, performing administrative tasks, developing and managing programs, policies, and procedures, and ensuring compliance with Federal, State, and Local regulations pertaining to public transit. Other duties include responding to, containing, and managing emergency situations, participating in METRO and department training opportunities and programs, completing special projects, and acting as a resource base to other departments, executive management, and outside agencies as requested/directed.
Prefer a baccalaureate degree from an accredited college or university.
Equivalent combinations of education and relevant experience may be acceptable.
A minimum of five (5) years of progressively responsible experience in the transportation industry, and preference for experience in a bus operations environment.
Position requires significant people management experience, including the management of work performance, performance appraisal and assessment, disciplinary management process, and performance improvement process.
Administer and implement improvements in organizational policy and process.
Work requires an advanced understanding of transit management, and the technical ability to develop and manage technical tools that support organizational goals. Position requires independent judgment and decision-making abilities necessary for the efficient application of technology.
This professional will have a hunger for learning, particularly with disciplines related to transit and best management and business practices. The incumbent in the Assistant Director position will stay current with transit and management systems and technology advances, and will take advantage of relevant publications, transit and management conferences, and system development.
Possesses the ability to record and manage complex data, and to apply analytic process to best use and communicate the data.
SKILLS & ABILITIES:
The successful candidate will be paid a competitive salary for this area based on their experience and qualifications, in keeping with the overall salary structure of METRO. Additionally, METRO offers one of the best benefits packages in the area which includes a company car, cell phone, relocation assistance, 90% of health premiums paid, 457(b) and 401(a) retirement plans, 12 days of vacation, etc.
The Little Rock metro area is among America’s Top Ten in Cleanliness, Happiness, and Value according to Kiplinger, Forbes Travel Guide, and Outdoor Magazine. In part because of its low cost of living, the region’s ACCRA Index is 98.5. This gives Little Rock a competitive advantage. Consistently ranked among the nation's top ten in housing and jobs, the region boasts unparalleled amenities for a market its size. Little Rock plays big, but lives easy. For a cost of living calculator and other information about relocating to the Little Rock area visit: http://metrolittlerockalliance.com.
Rock Region Metro is an equal employer, and considers all qualified candidates regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.